**Return & Exchange Policy**At MTLZ™, we want you to have a smooth and satisfying shopping experience. If you receive a damaged, defective, or incorrect item, we are here to help.**1. Return Eligibility**You may request a return or exchange within **7 days of receiving your order** if:* The product is damaged or defective* You received the wrong item* The product is not working properly**2. Conditions for Return**To be eligible for a return or exchange:* The item must be **unused and in its original packaging*** All accessories and packaging must be included* The product should not show signs of damage caused by misuse**3. How to Request a Return**To request a return or exchange, please contact our support team with:* Your **order number*** **Pictures or video** of the productOnce approved, our team will guide you through the return process.**4. Exchange or Replacement**After we receive and inspect the returned item, we will send you a **replacement product** as soon as possible.**5. Non-Returnable Situations**Returns will not be accepted if:* The product has been used or damaged by the customer* The request is made **after 7 days of delivery****6. Delivery & Refund Policy**We currently offer **Cash on Delivery (COD)** across Pakistan. In case of approved returns, we may offer a **replacement or store credit** depending on the situation.If you have any questions, please contact our support team. We are always happy to assist you.

Returns Policy

**Return & Exchange Policy**At MTLZ™, we want you to have a smooth and satisfying shopping experience. If you receive a damaged, defective, or incorrect item, we are here to help.**1. Return Eligibility**You may request a return or exchange within **7 days of receiving your order** if:* The product is damaged or defective* You received the wrong item* The product is not working properly**2. Conditions for Return**To be eligible for a return or exchange:* The item must be **unused and in its original packaging*** All accessories and packaging must be included* The product should not show signs of damage caused by misuse**3. How to Request a Return**To request a return or exchange, please contact our support team with:* Your **order number*** **Pictures or video** of the productOnce approved, our team will guide you through the return process.**4. Exchange or Replacement**After we receive and inspect the returned item, we will send you a **replacement product** as soon as possible.**5. Non-Returnable Situations**Returns will not be accepted if:* The product has been used or damaged by the customer* The request is made **after 7 days of delivery****6. Delivery & Refund Policy**We currently offer **Cash on Delivery (COD)** across Pakistan. In case of approved returns, we may offer a **replacement or store credit** depending on the situation.If you have any questions, please contact our support team. We are always happy to assist you.

**Customer Reviews**At MTLZ™, customer satisfaction is our top priority. We are proud to share feedback from customers who have used our products.⭐ **Average Rating: 4.8 / 5**Here’s what our customers are saying:**Ali R. – Lahore**★★★★★"This motion sensor light is amazing. Installation was very easy and the brightness is perfect for my kitchen cabinets."**Sana K. – Karachi**★★★★★"I ordered two lights for my wardrobe and they work perfectly. The motion sensor is very responsive."**Ahmed S. – Islamabad**★★★★☆"Very useful product. Rechargeable battery is a big plus. Highly recommended."**Hina M. – Faisalabad**★★★★★"I use it under my bed and it turns on automatically when I walk at night. Very convenient."**Usman T. – Rawalpindi**★★★★★"Good quality and fast delivery. I will definitely order again."We appreciate every customer who trusts MTLZ™. Your feedback helps us improve and continue providing useful products for everyday life.✔ 1000+ Happy Customers✔ 4.8/5 Average Rating✔ Fast Delivery Across Pakistan